Inspiring Minds for Success – Enriching The Selling Experience

Are you losing shoppers to competitors because you staff do not know how to engage confidently and expertly with customers?

Money is tighter these days. Competition is high. Shoppers are looking for a shopping experience. If you cannot give it them they will go elsewhere.

This one-day course is designed specifically for retail (rag).

Would you like your employees to?

Become aware of the subtle things that can cause them to be viewed as less professional than you would like them to be.

Become more comfortable, confident and successful in their interactions with customers. Get actively involved in making positive and helpful suggestions to customers.

• Improve the professional image of themselves and of your organisation.
• Be a real expert in their role.
• Communicate more effectively with clients.
• Dress and look their professional best. Develop rapport with all customers.
• Learn tools that can be used use to create behavioural change in yourself and your customers.
• Become confident in suggesting and recommending items based on each customers body shape, colouring, trends etc.
• Leave with a range of tools that can be integrated across the spectrum of their role.

This course teaches simple and effective tips to oneself to feel confident around the styling and rapport-building aspects of the selling experience.

Our Inspiring Minds for Success – Enriching The Selling Experience course can also be tailored as an in-house programme to address specific issues within your company and hence set your organization apart from the competition.